Starline Market LLC (hereinafter referred to as “the Company”) provides outdoor product delivery services to customers within the United States through its official website and partner logistics network. By visiting or placing an order, you agree to the following shipping terms.

I. Shipping Coverage
The Company currently only provides fixed-line delivery services within the United States, including the 48 contiguous states and some other deliverable areas.

International shipping, cross-border delivery, or direct overseas shipping services are not currently supported unless otherwise announced.

Additional delivery times or fees may apply to some remote areas (such as Alaska, Hawaii, and military addresses).

II. Logistics Partners

To ensure delivery efficiency and service quality, the Company partners with the following or equivalent logistics service providers (subject to actual order allocation):

United States Postal Service (USPS)

UPS (United Parcel Service)

FedEx

Other regional third-party delivery partners

The Company reserves the right to select suitable logistics carriers based on warehouse location, transportation costs, and delivery efficiency.

III. Processing & Handling Time

Orders are typically processed within 1–3 business days after successful payment (excluding holidays).

Processing delays may occur during peak periods (such as promotional seasons or holidays).

Once shipment is complete, the user will receive a notification email containing tracking information.

IV. Estimated Delivery Time
Standard delivery time within the United States is typically 3–7 business days, depending on the destination and the logistics carrier.

Remote areas may require longer delivery times (7–12 business days or longer).

Actual delivery times are estimates only and do not constitute a guarantee.

V. Shipping Fees
Shipping fees will be automatically calculated and displayed on the checkout page.

Some orders may be eligible for free shipping (subject to promotional rules).

Shipping fees are non-refundable unless the order is cancelled or cannot be fulfilled due to reasons attributable to the company.

VI. Order Tracking
All shipped orders are provided with a tracking number.

Users can check the delivery status through the logistics carrier’s website or the order page. If tracking information is delayed, it may be due to a synchronization delay in the logistics system.

VII. Delivery Risk & Responsibility
Once the order is handed over to the logistics carrier and shipped, the carrier is responsible for handling the risks of delays, damage, or loss during transportation. Our company will assist users in filing claims.

Users are solely responsible for any delivery failures or additional costs caused by providing an incorrect address.

If your package shows as “delivered” but you have not received it, please contact customer service immediately for assistance.

VIII. Force Majeure

Our company is not liable for breach of contract due to delays or inability to deliver caused by natural disasters, weather conditions, pandemics, transportation disruptions, government regulations, or other force majeure events, but will make every effort to assist users in completing their orders.

IX. Policy Updates

Our company reserves the right to update these Terms of Service at any time. Updates will take effect immediately upon publication on the website. Continued use of this service indicates your agreement to the latest version of the terms.